Privacy Policy
1. Who We Are
Homlivin Teriors is an online clothing boutique operated by CREATE DREAM TECH LLC, located at 300 North Los Angeles Street #531932, Los Angeles, CA 90012. We can be reached at [email protected] or (323) 334-9000.
When we refer to "Homlivin Teriors", "we", "us", or "our" in this Privacy Policy, we are referring to CREATE DREAM TECH LLC and the Homlivin Teriors website at https://homlivinteriors.com.
2. Information We Collect
We collect personal information you provide directly to us, including:
- Contact Information: Name, email address, phone number
- Shipping Information: Delivery address, city, state, ZIP code
- Order Information: Products purchased, order amounts, transaction records
- Communications: Messages, inquiries, or feedback you send us
- Newsletter: Email address if you subscribe to our newsletter
We also collect certain information automatically when you visit our website:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, links clicked
- IP Address: Used for fraud prevention and analytics
- Cookies: Small data files stored on your device (see Section 6)
Payment Information: We do not collect or store payment card information. All payments are processed by PayPal, which has its own privacy and security policies. We only receive confirmation that a payment was completed and basic transaction details.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and tracking information
- Respond to your customer service inquiries and support requests
- Send newsletters and promotional communications (only with your consent)
- Prevent fraud, abuse, and unauthorized access
- Improve our website, products, and customer experience
- Comply with legal obligations and enforce our policies
- Analyze trends and usage to improve our services
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Shipping carriers (USPS, UPS, FedEx), payment processors (PayPal), and email service providers who assist us in operating our business. These parties are contractually obligated to protect your information.
- Legal Requirements: If required by law, regulation, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Safety: If we believe disclosure is necessary to protect the rights, property, or safety of Homlivin Teriors, our customers, or others.
5. Third-Party Services
Our website uses the following third-party services that may collect information:
- PayPal: Payment processing. PayPal's Privacy Policy applies to all payment transactions.
- Google Analytics: Website analytics to understand traffic and user behavior. We use anonymized data only.
- Unsplash: Product images hosted via Unsplash CDN. Unsplash may collect standard server logs.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential Cookies: Required for the website to function (e.g., shopping cart, session management).
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
- Preference Cookies: Remember your choices, such as cookie consent.
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described in this policy.
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure server infrastructure managed by our hosting provider
- Limited access to personal data on a need-to-know basis
- Regular security reviews and updates
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you believe your account or information has been compromised, contact us immediately at [email protected].
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Order information: Retained for 7 years for tax and accounting purposes
- Customer service communications: Retained for 2 years
- Newsletter subscriptions: Retained until you unsubscribe
- Website analytics data: Retained for 26 months (anonymized)
9. Your Rights — GDPR & CCPA
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal information ("right to be forgotten").
- Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email we send.
- Right to Data Portability: Request your data in a machine-readable format.
- CCPA: California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, used, shared, or sold.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have received personal information from a child under 13, we will delete it immediately. If you believe we have collected such information, contact us at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy, contact us:
- Email: [email protected]
- Phone: (323) 334-9000
- Address: CREATE DREAM TECH LLC, 300 North Los Angeles Street #531932, Los Angeles, CA 90012
- Hours: Monday–Friday, 9:00 AM – 6:00 PM EST